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A comprehensive safety net at a price you can afford.
Maybe you have your own
internal IT support staff or maybe you just don't have many problems. But there
are always those occasions when some additional expertise would be useful. Our
NETCARE Flex package provides a flexible support plan that can be called
on as and when you need it, without having to commit to a full support
agreement.
NETCARE Flex is a "points" based support package that can be used to address
a wide range of IT related tasks. NETCARE Flex points can be used for any of our
services, whether they be support, installation, maintenance or configuration,
on-site or off-site.
In addition, NETCARE Flex provides pro-active network monitoring. We will
actively monitor your servers for key areas of performance
in real-time, including available disk space, backups, virus signatures, Windows
updates etc.
NETCARE Flex provides you with the reassurance that your computer servers are being
monitored in real-time by a Microsoft Gold Certified Partner with a team of qualified experts and that if problems occur,
they will be identified and
responded to before they become a crisis.
NETCARE Flex provides many of the benefits of our top level Platinum cover,
without paying for more than you actually need.
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