Netmetix Logo  MS Gold Partner Logo
Home Managed Services News Contact Us Vacancies Blog Login Twitter Logo Remote Support

NETCARE - Managed


Your New IT Department

Total network peace of mind. Your time is precious. You have more important issues to deal with than your computer network. It is, however, a critical enabler to your business and in need of attention to ensure it’s running predictably, optimally and securely. Our fully managed program is the ideal solution for an organisation like yours, an organization that demands the utmost in network reliability and quality service.

Screenshot 

Total IT support and management for a fixed monthly price – it's that simple. We provide all of the benefits of an internal MIS department for a fraction of the price of staffing one yourself. We reduce the business impact of IT failures by minimising their occurrence and any unforseen issues are dealt with as a top priority. All aspects of your network are covered: security, data protection applications and hardware.

When you outsource the management of your important IT resources to us, we look upon this as a partnership. Our comprehensive and professional approach means we are your IT department. By optimising your network's performance, it will work at the peak efficiency and reliability levels that your business demands, allowing you to focus on running your business, not your network. Security, networking, data protection and user support - we handle it all for a single, predictable price.

 

Do these issues plague your business?

Management struggles?
Need to find a more efficient way to manage your company's network?

No technology plan?
Does your organisation lack a strategy for how technology can best serve it into the future?

Untimely network failures?
Not knowing what will fail and when, and then having to wait for a technician to arrive?

Program Advantages:

Lets you focus on your business:
We are your networking watchdog, enabling you to focus on your core business activities instead of managing a network or its problems.

Costs less than having your own IT support staff:
Avoid the hassle of setting up and maintaining an internal IT Department: Hire us to be your IT Partner – our solution doesn't get sick and doesn't take vacation.

Reduced network downtime through proactive maintenance:
Through regular, preventative maintenance activities designed to keep your network operating efficiently, we reduce the number of emergency incidents you encounter.


Program Features:

24x7 Performance Monitoring ensures all of the critical network devices that comprise your small business network are healthy and functioning reliably and optimally.

Service and Business Continuity ensures disasters won't impact your access to critical data and applications. We implement multiple layers of data backup, protection and redundancy.

License Compliance tracks how many of your legally purchased software licenses are running on your network so that you can remain fully compliant with the licence agreements and avoid any potential fines.

 

Antivirus Monitoring and Updates on Servers and Workstations ensures your antivirus programs are functioning properly and that the latest industry security updates to your systems are being received and installed.

Management of Your Backup Solution protects you from data damage or loss. We monitor, manage and test your custom data backup plan, as well as re-evaluate the plan to verify it is optimised.

Firewall Performance Monitoring & Maintenance monitors your corporate firewall for alerts or attacks and ensures it remains up-to-date with the latest patches, firmware and software version updates.


Standard Features Description

Networking Basics Monitoring the vital statistics of your routers, switches and VPN equipment.

Networking Control Monitoring and continuing maintenance of your LAN, WAN, domain and VPN.

Email & Messaging Services Management of your email, spam filtering and mobile messaging services.

Backup Foundation A managed backup and recovery plan to ensure your data is properly protected.

Security Necessities A secured network perimeter, policies and managed virus protection.

PC Care & Maintenance Ongoing preventative maintenance of your PCs to make them reliable and secure.

Complete Monitoring In-depth health performance monitoring of all elements of your business' IT assets.

IT Consulting Network health reports, regular IT strategy meetings and procurement assistance.

Onsite Response Technicians are dispatched to your office when IT support issues arise that can't be fixed remotely.

Unlimited Network Support Unlimited maintenance, response and emergency support of your entire network.

License Compliance Verifying the software you own is what is really being used by your employees.

Priority Client Response As a preferred client, you are awarded priority response levels to support issues.

An IT Team for a Fraction of the Price