Testimonials & Case Studies

“Friendly and professional approach to all my IT needs be it software problems or hardware upgrades.”

“We have recently moved our cloud computing to Netmetix and their new Cloudmetix service. They took care of the whole migration, and also handled the problems we had with BT (will BT every get anything right!). All the Netmetix team have been wonderful. They are patient with us as non-techies, and have given us a real sense of confidence in their abilities. Netmetix have continued to hand-hold us as we get Cloudmetix settled in. We like their friendly approach, which is underpinned by great technical support.

There isn't anything we can say we didn't like. They have been good on price, quality, customer service, product, technical expertise and implementation and delivery.

Cloud computing is the future, and Cloudmetix is hosted on really secure servers and has a lot to offer an SME like ours. It's totally flexible and will grow with us as we expand our business.”

“Friendly knowledgeable and extremely helpful, Paul and his staff at Netmetix have helped with many IT solutions over the last 10 years and any problems encountered have been dealt with speedily and efficiently. Would highly recommend to anyone looking for professionally run and friendly IT Company.”

“Our relationship with Netmetix goes back a great many years, and we have always found them to be very helpful and professional. The Netmetix team are knowledgeable, patient, friendly, and happy to work to find solutions that work for YOU.”

“I have built up a good working relationship in a short time with Netmetix. We have just been through a major overhaul of our infrastructure and while there are still a few teething problems to work through, I know they will continue delivering until we are completely happy. When we commissioned the work we were a PITA but Paul the MD stuck with us and helped steer us to a good working solution. The engineers are all good lads as well, taking the time to make sure that they discuss issues at a level commensurable with the level of knowledge the user has. This is invaluable as that level does vary wildly within our company, as I'm sure it does in most companies.”

“Stewart, Fletcher and Barrett is an accountancy practice established 55 years ago in Nuneaton.

The firm has recently made a number of step changes and it has been absolutely crucial to get the right infrastructure in place technically to support these changes. It is only when SFB started working with Netmetix that we realised how poor our previous systems had been and how much it had slowed down our efficiency.

SFB has grown considerably beyond accountancy to include a number of other business divisions and in line with this expansion the firm opened a second office in Hinckley in 2009, with plans to open other offices in the near future. Communication between the offices and a robust and reliable IT and communication infrastructure to underpin this growth is absolutely critical to the growth plans of SFB and it is for this reason that we selected Netmetix.

We would have absolutely no hesitation in recommending Netmetix for businesses wanting an excellent partner providing first rate solutions and support. Our IT infrastructure is critical to our growth and we are delighted with the service we receive from Netmetix.”

“Paul Blore and his team at Netmetix have the ability to make complicated IT challenges simple for the non sector expert.

Paul always made sure that his company provided a personal touch, on time delivery and excellent results. I have recommended Netmetix and Paul before and I wouldn't hesitate to do so again.”

“As an electrical contractor delivering projects up to £5M in value, Darke & Taylor Ltd has seen the IT and communication requirements of the construction industry develop significantly in complexity over the last 10 years.

Over this period, Netmetix has been the key to delivering and supporting an IT system that facilitates our business critical operations. Through this partnership, we have been able to develop a network which is stable, scalable, secure and provides essential mobile/remote working functionality. The length of our relationship with Netmetix is evidence of our confidence in their ability to provide the network solutions we require.”

“Paul (Blore) is an excellent communicator which is highly unusual in the field of IT. Paul's company Netmetix are reliable, dependable and no problem is too big, or too small for them to tackle with great efficiency.

Always looking to improve and simplify IT systems and ensure they are robust as well as looking towards new technologies to further enhance productivity.

I have no hesitation in recommending Paul (and Netmetix).”

“Netmetix have been providing support to Delta Financial Systems for just over 12 months now, although Delta are now solely focussed on the Pensions software market our previous history was providing similar services to our clients that Netmetix have been appointed to provide us, as a result we are a very tough customer to satisfy!

From day one Netmetix instilled a level of confidence in the Delta IT team not previously experienced with previous companies, their methodical approach and levels of knowledge quickly and clearly demonstrated to us that we could rely on and trust these people to take over the infrastructure management role for Delta. The relationship thus far has been a great success to the extent that Netmetix are now providing direct support to a number of Delta's customers directly and providing general installation support for our core products.

The Netmetix team have been a pleasure to deal with and we would have no hesitation in recommending Netmetix to any company.”

“Central Accident Management strive to always make their customers happy, this is an ethos we found prevalent at Netmetix. We are not an IT company and as such our IT knowledge is limited, we found Netmetix to be both compassionate and educating to our needs.

IT can appear at times to be a minefield but with the clear navigational skills of its Management and staff, Netmetix always steered us on the right course.

At no time did I ever feel compelled to opt for a more expensive item, I always felt I was purchasing the right equipment for my needs. We have also opted to have support as our infrastructure is paramount to us and our clients, We feel secure in the knowledge that Netmetix will always keep our IT in tip top condition.”

“We appointed Netmetix last year to rebuild our existing servers and manage our network, which incorporates regional offices as well as our head office. Having taken the decision to change suppliers, I am delighted that since the move we have experienced a level of performance and reliability that has been unsurpassed in our experience.

Netmetix not only provides day to day network administration, but also detailed advice and support in planning our IT systems for the future. Our customers demand the highest levels of service from us and we are able to rely on Netmetix to help ensure we fully meet our customers’ expectations. Netmetix have proved to be knowledgeable and reliable and we trust them to liaise directly with our software suppliers over any technical issues regarding installations and upgrades.

I wouldn’t hesitate in recommending Netmetix to any company, large or small, whether they were satisfied or not with their current service provider.”

“Netmetix always provide a very prompt response to our computer problems and we have found their advice and support invaluable.”

"The best IT support company I have ever used".

“I am very grateful for and extremely impressed at the service provided by (Netmetix) during our recent troubles .......we are truly thankful for their efforts above and beyond the standard level of service expected.”

“...did a great job for us last night and really saved the day. Without your help, people wouldn’t have been paid on Friday and my business would have been in an extreme mess.
Thanks to you and your team.”

“I have to say it generally takes an awful lot to impress a cynical old bugger like me but you guys have done just that since taking on this role. All support issues have been proactive, informative and actioned with little fuss and query response has been excellent.
........ feel very confident about the future.”

“I very much appreciate the effort that has been employed by all concerned to get this (Riverbed) project to it’s current stage and I look forward to it being completed in the same efficient manner.”

“Though Netmetix have been a little more expensive than some competitors, I have specifically requested the use of Netmetix because of past good service. Thankfully, Netmetix have continued to prove my trust in them is well founded.”

“Netmetix looked after us well and seemed to immediately understand our requirements
……. Excellent customer care. Thank you.”

“We would have no hesitation in recommending Netmetix to ANY clients or other consultants in our business sector. Very professional approach, over all the years we have done business.
“Finger on the pulse” to our needs, now and for the future.”

“Netmetix provided an outstanding level of service out of hours during the Christmas break to get our company up and running after our servers crashed. Great communication from Support Engineers to resolve the issue.”

“In the years that I have been working with Netmetix, their service has been excellent and their customer service has been prompt in all areas. It is good these days to have a supplier you can rely on.”

“Netmetix provides me with excellent service and with a very pleasant manner.”